Do you accept VACAF vouchers?
We don’t accept VACAF vouchers.
How do I contact you?
You can contact us by clicking here
Is it possible to pay in instalments at no extra cost?
To make a reservation at camping le Roussillonnais, you must pay a deposit of 30% of the rental price in a single instalment.
However, you can pay the balance in several instalments free of charge. You can log in to your customer area to pay 24/7.
https://naxiresa.inaxel.com/espaceclient/connexion-dossier.php?compte=roussillo
Your balance must be paid in full 30 days before your arrival at the campsite.
How can I get an invoice for my stay?
When you have paid for your stay (or part of it) online, a proforma of your invoice has been sent to your email address.
The definitive invoice is issued and sent to your email address at the end of your stay.
If you have any concerns or questions about your bill, please do not hesitate to contact us on 04 68 81 10 42.
How do we pay for our stay?
You can pay for your stay:
– by credit card, directly on our website at the time of booking
– by cheque to be sent to us within 48 hours of your option post (made in advance by e-mail or telephone with our reception team) to the following address: Camping le roussillonnais, boulevard de la mer 66700 Argelès sur mer. Please note that payment by cheque is not permitted for stays with an arrival date of less than 30 days.
– By Chèque Vacances / ANCV to be sent directly to the campsite.
– By ANCV connect by contacting the campsite reception directly on 04 68 81 10 42
– By bank transfer, our bank details can be found on your pro-forma invoice sent at the time of your option or booking.
Do I need my voucher when I arrive?
No!
You don’t need a voucher.
We registered in our computer system.
We are only waiting for you with your good humour 🙂
Do babies count as part of the accommodation capacity?
Yes, babies are included in the accommodation capacity, a small child counts as one person.
What do our prices include?
Our prices include your rental or camping pitch, water and electricity,
Do you accept vacation vouchers?
We accept holiday vouchers (paper) and ANCV connect (dematerialised)
How much are the application fees? ?
– For stays of one week or more, the booking fee is €30
– For short stays (less than a week), the booking fee is €15
The booking fee is waived for bookings made directly on our website.
Can we put an option on a stay?
You can make an option by contacting our reception desk directly on 04.68.81.10.42, which will be valid for five days. After five days, if you have not confirmed your option with payment, your stay will no longer be reserved.
Please note that if you wish to book a stay with an arrival date less than 30 days away, you can no longer place an option. You will be asked to pay the total amount of the stay immediately.
Are pets allowed?
Pets are allowed on the campsite (maximum two on the pitches and one in each rental accommodation)
Do you have any baby kits?
Yes (cot, highchair and baby bathtub) available for hire, for prices click here
You can add this option by contacting reception on 04 68 81 10 42
For our camping friends, baby cabins are available in two of our communal sanitary facilities.
Do you offer sheet hire?
Yes, you can consult the rates by clicking here
You can add this option by contacting reception on 04 68 81 10 42.
Are there any kids’ clubs?
We have a children’s club, you can find information by clicking here.
What do I do if I arrive at the campsite after reception has closed?
An e-mail explaining the late arrival procedure will be sent to you 3 days before your arrival.
If you plan to arrive outside our opening hours, please inform reception by telephone on 04.68.81.10.42 or by e-mail at: camping@ville-argelessurmer.fr, so that we can organize your arrival outside our opening hours.
How much is the cleaning package?
Find the amount of your cleaning package by clicking here
Is there WIFI on the campsite?
Yes !
What are the arrival and departure times for rentals and camping pitches?
Arrivals for rentals are from 4 pm and departures until 10 am.
Arrivals for pitches are from 2 pm and departures before noon.
Is it possible to get a map of the campsite?
You can download a map of the campsite by clicking here
When do shops open?
The shops will open progressively from April (bar/restaurant and supermarket).
Please contact us for more information on 04 68 81 10 42
Do you have PMR mobile homes?
Yes, we have five rentals for people with reduced mobility.
Is it possible to install a cot in a room with a double bed?
It is possible in some locations.
We invite you to ask the reception for confirmation.
Can I park a second vehicle near my mobile home?
For mobile homes with less than 6 places, only one vehicle is allowed
I would like to make a claim
Our establishment is committed to customer satisfaction. If you have any concerns during your stay (or before and after), please contact us by clicking here
. We will do our utmost to ensure your satisfaction.